What does a front desk agent do

what does a front desk agent do

Start a free Betterteam trial and post your ad on the most popular job boards today. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations, and take responsibility for satisfaction of guests from arrival to departure.

what does a front desk agent do

Front Desk Agents check guests in and out of hotels, motels and resorts. This may include verifying guests' registration information, processing payments, issuing room keys and directing guests to rooms.

We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment.

Hotel Front Desk Agent job description

Preferred candidates will be positive, pro-active and be skilled at multitasking in a fast-paced environment. The Front Desk Agent will assist guests with inquiries, problems and complaints.

what does a front desk agent do

You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard.